FAQs
DO YOU OFFER FREE SHIPPING?
Yes, free shipping is available on all domestic orders.
WHAT’S YOUR RETURN POLICY?
We do not accept returns or offer refunds. Exchanges are only allowed for damaged, defective, or incorrect items, with valid proof submitted within 24 hours of delivery.
HOW LONG DOES THE SCENT LAST?
Our Eau de Parfum (EDP) fragrances typically last 8–12 hours depending on your skin type and usage.
ARE YOUR PERFUMES CRUELTY-FREE AND VEGAN?
Yes, all our products are 100% vegan and cruelty-free.
HOW SHOULD I STORE MY PERFUME?
Keep your perfume in a cool, dry place away from direct sunlight to maintain its quality.
HOW DO I REQUEST AN EXCHANGE?
Contact us via email at info@smeticperfumes.com or WhatsApp at +91 7433040511 within 24 hours of delivery with your order ID, unboxing video, and photo proof.
